Hello, we created lots of google sheet pages on our personal Gmail accounts. We decided to buy Google Workspace product. We want to transfer our personal Google sheets ownership to our workspace accounts. When we try to do that, we get an error message like this.
โSorry, cannot transfer ownership to ourname@ourdomain.com Ownership can only be transferred to another user in the same organization as the current owner.โ
The only reason we buy your workspace product instead of using free of charge is file ownership control.
I can understand that you cannot give file ownership to private Gmail account from workspace account. But if a user wants to transfer his file's ownership right from his private Gmail account to workspace. That should be granted. Otherwise, you are limiting your customers. Think about the users with previously created google sheets files. They are willing to pay extra by switching to Google Workspace product, but you are not allowing them to transfer ownership of their own files. I think there is a mistake over here. Could someone help us to resolve our case.
Solved! Go to Solution.
Correct. What youโll need to do is recreate the folders, then move the files into those new folders in the shared drive.
And yes, thatโs a pain!
Ian
User | Count |
---|---|
3 | |
2 | |
2 | |
1 | |
1 |