Went in to our 10+ yr old Google Workspace Reseller account yesterday and realized that we have lost the ability to create new customers and add SKU's to existing customers.
Under SKU's we see "You are not authorized to transact on this Product."
When trying to add a new customer we get: "Your organization is not yet authorized to sell Google Workspace product family."
I am trying to register for the Partner Advantage program, but am getting stuck in a loop of errors like "Your company already has a partner account", "You can use that email to register", etc.
I have a support ticket in with Google Partner support, but am stuck on an existing customer wanting to add services to their account.
Everything has been setup under a reseller domain (ex: user@reseller.domain.com) and we have Super Admin rights under that domain.
Im stuck. Any ideas to help this along and try and regain the ability to use our reseller account properly?
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