Mobile and endpoints iOS

[sofist]

Hello, I'm trying to put advanced management on my iOS devices, but I can't use iOS settings (features)

follow prints

I can't use these settings

[emreknlk]

Hi, what's the GWS SKU/License you have?  When you say you can't use the settings, are they grayed out or is it a problem to push the policy to the device that device doesn't get them? Thanks.

[sofist]

Google Workspace Enterprise Standard

problem is sending policies to the device, every configuration I make the iOS device does not receive, on android everything happens normally

in some configurations they appear supervised and also I cannot know if my device is supervised or not

[emreknlk]

Thanks. Can you open a support ticket on this? As long as user  who enrolls the iOS device has the right license, it should get the policies. We can investigate. 

[sofist]

I already have an open case with workspace since June and without success return​

Case 45454006

The iphone 13 in the print is mine, I'm testing it, but I already have a personal gmail account, then when I go up to the workspace it installs the device policy, but I can't use the iOS settings

where can i open this support ticket?

[emreknlk]

I will follow up on the case number, please email me at (PII Removed by Staff) so we can move the conversation from here to email.