Not receiving any inbound email, outbound ok, only internal google emails come through

Hi there,

I'm struggling to get my new account to work properly. Outgoing mail is just fine - I can send emails, but incoming mail (even replies) bounce with a mail delivery failure claiming "Address Not Found". Gmail emails (automatic) come through fine. But nobody outside of google can send me emails, they bounce with "address not found".

The MX checker tool doesn't work for me. When I enter my domain and hit "run check" it comes back with "Check was not possible". I believe I have all the right MX records added and it's been over 48 hours. Not sure why the tool doesn't recognize my domain.

I really need to get my email to work and hoping someone can solve this mystery for me or at least direct me to where I can get hands-on help with this as I feel I've done everything I could on my end. Please help!

Thank you everyone,

Natalia

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1 ACCEPTED SOLUTION

Hi @NataliaLeva , I sent you a direct message regarding this. Have a look at your convenience and see what you think.

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2 REPLIES 2

Hi @NataliaLeva , I sent you a direct message regarding this. Have a look at your convenience and see what you think.

Hey! im having the same issue, exactly as written above.

-Dave

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