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Hi, I run my own business and have two accounts I use with it - one specific to me and one as a general info@. I've used Google drive for a number of years without any issues but this past week I've had a number of notifications saying that I've exceeded my pooled storage.
I have a 2TB G-drive subscription.
My total usage is 915.45GB of which 540.09 is drive, 17.67GB is mail and 357.69GB is photo.
Logged in I get the following error message.
Going round and round in circles on the google pages trying to understand this as my understanding is that I'm paying for 2TB of storage so not sure why its referring to pooled storage.
However when I go to look at my 2TB it's described as 'Inactive' despite my subscription being live and continuous.
Can anyone please help me?
