Solved: Problem with GCDS - Page 2

arto_schneider · 02-07-2025 06:16 AM

Hi,
We have a very strange problem with GCDS.
GCDS seems work fine, LDAP connection test is passed.
But when I changed the user email address and group membership and OU in Active Directory then GCDS suspends the user.
When I test the LDAP query for User Profile Search Rules for the OU where the user was moved it does not find that user at all.
The server where GCDS runs has been rebooted without any help.
What might be wrong with GCDS?

Arto

arto_schneider

Hi,
Problem solved with Google Support.
The problem was in Active Directory. When I changed user's email address the mail-attribute was cleared and so GCDS did not user. After adding email address to mai-attribute sync started to work.

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