Problem with email account

[Support-ALFS]

From Monday to Friday, the same corporate account is always blocked, in the morning.

We make several password changes, session closures, but the error continues.

[ajojose33333344]

@Support-ALFS can you please share the error?

So what happens on the rest of the days?

[Support-ALFS]

@ajojose33333344 

On weekends there is no problem, it does not show error code, it just locks the account for about 15 minutes

[ajojose33333344 · Accepted solution]

@Support-ALFS I guess there could be a rule, we can actually write rules like context-aware access rules as shown in the link to restrict access based on the criteria like work hours.

link

In this case,It is better if you can reach out to google team by using the below link from your admin account:

They can look into the specifics of this issue.

https://support.cloud.google.com/portal/cases