We recently cancelled Google Workspace in Squarespace and it turns out we desperately need our business email back. We tried contacting Squarespace, no answer. Squarespace help pages suggests that the admin account gets transferred back to Google. Google suggests to contact the third party. I also tried to sign up for the workspace again through Squarespace but the payment gets rejected - tried multiple cards and paypal, too. I think the error is caused by the existing adming account / used email address, not the payment itself..
Can anyone help?
Best regards,
Dora