Solved: We could not find your DNS record for Google Works... - Page 2

jawadquicksol · 07-30-2024 02:03 PM

"I'm trying to purchase Google Workspace for my domain, boxprint.ca, but I'm getting a "domain already in use" error. I've tried verifying the domain by adding the required DNS record, but even after 10 hours, Google still can't see it. I've confirmed the record is correct using Google's provided tool. Any suggestions on how to resolve this issue?"

SajithMohan

If you receive this message when trying to sign up for a Google service, it might be because:

You recently removed this domain from another managed Google account. It can take 24 hours (or 7 days if you purchased your account from a reseller) before you can use the domain with a new account.
You or someone in your organization already created a managed Google account with your domain. Try resetting the administrator password and we’ll send an email to the secondary email you provided when you signed up, telling you how to access the account.
You’re using the domain with another managed Google account that you own. If so, remove the domain from the other account.

If none of these applies, the previous owner of your domain might have signed up for a Google service. Fill out this form and the Google Support team will get back to you.

Hope this helps.

Sajith

View solution in original post

We could not find your DNS record for Google Workspace