gmail not available error

Hello, I've been trying to gain access to my old workspace email. Old admin gave admin status to me, I logged in, subscribed to Business essentials, made sure domains were connected, and gmail was active. However, gmail will NOT show up in my available apps and when I am actually in gmail in my personal profile, I can switch to other email accounts and see inboxs' but it doesn't allow me to select my workspace email even though it has logged in and continues to say "gmail isn't available to me contact your admin to allow it." ..... I have done all that. I need serious help with this I feel I am in a weird loophole....

I'm wondering if I could change my primary domain to my new website if I switched the email over to that domain also if that could fix the issue and still have all my old emails in my inbox.

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