So I converted my old legacy google apps account to workspace as per this
https://support.google.com/a/answer/2855120?product_name=UnuFlow&hl=en&visit_id=638074067321299127-1...
it worked fine, but I lost most of my users.
my domain originally had a 2000 user limit and now it only has 300.
any idea how I get my users back?
I know it is possible as I have seen others who had legacy accounts with this many users and more, still managed to upgrade to a free plan.
I am not getting anywhere with Google support.
As you know, it is not possible to contact google support from a free account, so I did so from my business account.
But we are going around in circles with them telling me I need to open a case from my free domain, and I just keep replying to them telling them this is not possible as their system does not allow this. I have sent them screenshots to prove it. They don't seem to have any idea how their own system works.
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