Please help! I do not use Google Workspace Service but got an unauthorized charge from Google on July 31st and submitted multiple unauthorized purchase claims. I didn't get any support.
Charged note: "ecom GOOGLE*AIPE WORKSPACE G.CO / HELPPAY #USA". I do not own or use any of this.
I have provided my card number, merchant ID, and the amount and date in multiple claims but nothing happened. I do not understand why a transaction that is from my bank account is charged with a merchant ID for a Google service and Google cannot at least authorize or respond. Help.
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