workspace admin console and email

[TZ18]

Hi 
I have been struggling for some time to find a solution to my workspace issues, I would appreciate it if you could help me with the following:

* I have a free workspace account - <PII removed  by staff> I don't know the admin login for it - which I get asked for when trying to upgrade the account to include email and contact you - how do I find out which of my emails is my admin? even though I don't think I have an admin I keep getting asked to log in as admin - I am a solo trader 
* I would like to use workspace for my work email - <PII removed  by staff> I purchased it years ago from Fasthost, I have the address registered with Google although there is no option to upgrade (pay for email access), is this possible - I think it's linked to the above g mail address/account.
* Alternatively I would like to redirect my  <PII removed  by staff>  from webmail to my Google <PII removed  by staff>nbox although I need help with the MX & TXT codes as I don't know what to use and steps to take - I have tried several things.
* Otherwise I would like to register  <PII removed  by staff>  with Google - I am not sure how to transfer without having a period without email access.

* I tried purchasing a new workspace account package via my Wix website with <PII removed  by staff> as I was having difficulty trying to use my current workspace but the request couldn't be processed.
* For reference I need to keep my tailortogether workspace linked somehow (although the email address is not needed) to <PII removed  by staff> as my business info is on the account with my business reviews which I don't want to lose.

I hope this makes sense
I would be happy for someone to call me regarding this

[SajithMohan]

Hi @TZ18, 

I understand that you are unable to login to your Google Admin Console. You can use the following form to submit an account recovery and the Google support team will get back to you at the earliest:
https://support.google.com/a/contact/recovery_form

What is the difficulty you are facing while purchasing the Google Workspace account? 

YOu can actually get a Google Workspace subscription from here:
https://workspace.google.com/intl/en_in/

Hope this helps,

Sajith

[TZ18]

Thank you for your reply and the recovery link - I was able to log into my Google account not workspace for (PII Removed by Staff) although as it is an account I don't have an email inbox attached to the account and there is no option to add one.
The recovery link didn't recognise my other tailortogether email which is a free workspace account with a gmail address - I can log into this one.

I purchased a new email workspace package via my wix website as I was unable to access an email inbox with my current email the purchase didn't work and they emailed to say: the business email for taliazamora.com could not be created due to a technical issue. Our developers are still reviewing the issue so that we can prevent this from happening in the future.

I will look at my options on the workspace subscription link you sent me - although it means I will need an additional email which I don't need - it will solve the problem if I can redirect my (PII Removed by Staff) to it - it's not really what I want but could work! (this is why I tried buying the wix package)

It would be great if you could tell me how to upgrade a none gmail account although registered on workspace to include an email inbox.
Thank you