Hi @Daniela_hci -- if you are keeping your settings so private messages are disabled, you can change the preferences by clicking on your avatar in the top right, click My Settings, then preferences, then enable the checkbox for Private Messages. This...

Hi @Daniela_hci -- Please send me a direct message with your email address and if you have opened a support case already, please share the case number. If you didn't open one yet, please create a case and share the case number afterwards. Also, pleas...