About julianfd

julianfd · 08-07-2023

Hey guys, we just startet using workspace and had big hopes. One thing, we just don't really get. And that is Groups. We initally thought that with groups we can manage our general email adresses: mail@ support@ and so on. But the reality is quite di...

julianfd · 08-15-2023

The problem wasn’t this setting it was the setting to whom we reply. It was set „to all members“ which meant no external people where included. We now have it one“sender chooses recipients“ now everything works.

julianfd · 08-14-2023

Hey memdump, after we spent some time with the support we figured it out and it was like you said. We had the option on "all members of the group" so every external mail address was not included. We set it now to: sender chooses recipient. Now it wor...

julianfd · 08-11-2023

Hey hey, we changed the setting, but this is still not solving the issue. The only thing we want to achieve is to be able to answer to external group mails through gmail. But if we click on reply (which is the only option in gmail) we only answer bac...

julianfd · 08-10-2023

We already set this to "reply all" Still. Since my gmail "sees" the email coming from the group mail (mail@) itself and not from the external sender, we can only reply to the group mail via our gmail and not to the original sender.We always have to a...

julianfd · 08-10-2023

As mentioned above. I don't have a reply all button in my gmail. Only "reply". Then the message gets only send to the mail@ address. In groups we can answer incoming email with "reply all" but there is no signature adding feature at all. That doesn't...

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What exactly is groups intended use?

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