LinkedIn
Twitter
Hi,
In the conversation history, there are a bunch of conversations with "Undetermined" as the channel. And there are something strange too. e.g. The "Turns" are always 1. The "Duration" are always 0m00s and the "Language" is "en-US" instead of "en".
And the conversation content is always just the custom entry event and the chatbot response to it.
These conversations seems not to be valid conversation. Am I right about that? Or are there any reason that would create these conversation records?
Thank you for your help in advance.
