Action attached to form save not firing for forms opened through ref

I have 3 tables in question: 1. Visits, 2. Users, 3. Verified.

I have actions attached to form save for the Users_form: these actions add to / update the Verified table under certain conditions.

The workflow runs as expected whenever a new user is added / an existing user is edited in the Users table from the Users view.

I also have a ref column in the Visits table, linked to the Row ID of the Users table. Now when i open a Visits_form from the Visits view and try to add a New User from WITHIN the Visits_form using the ref column, the actions do not fire. Is this behaviour expected? If yes, why: the app clearly opens a new Users_form, which when saved redirects to the opened Visits_form.

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Typically when you open a form on the referenced table in the child table, the form name continues to show that of the child table form.

In the example below, the new Customers form is opened in the Orders table form. Here the Customers table is referenced in the Orders table.

 

You can see that the form still shows as Open_Orders form when a new Customer form is opened through the Orders table form.

The screenshot below shows a Customer form being opened through Orders form You can see at the bottom highlighted in yellow that the form continues to be shown as a Open_Orders_Form and not Customers form.

Suvrutt_Gurjar_0-1750675639727.png

Suvrutt_Gurjar_1-1750675721674.png

As such you can add a "reference" action in the Visits table form as event action on form save that sets the desired columns in the Users table. Basically whatever action you are using in the Users table as event action on form save, please include it as a ( second part of the ) reference action on form save event in the Visits form.

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2 REPLIES 2

Typically when you open a form on the referenced table in the child table, the form name continues to show that of the child table form.

In the example below, the new Customers form is opened in the Orders table form. Here the Customers table is referenced in the Orders table.

 

You can see that the form still shows as Open_Orders form when a new Customer form is opened through the Orders table form.

The screenshot below shows a Customer form being opened through Orders form You can see at the bottom highlighted in yellow that the form continues to be shown as a Open_Orders_Form and not Customers form.

Suvrutt_Gurjar_0-1750675639727.png

Suvrutt_Gurjar_1-1750675721674.png

As such you can add a "reference" action in the Visits table form as event action on form save that sets the desired columns in the Users table. Basically whatever action you are using in the Users table as event action on form save, please include it as a ( second part of the ) reference action on form save event in the Visits form.

Thank you. Valuable observation. 

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