Age of open ticket

Hi AppSheet Gurus,

I have an app that tracks repair on radios. So when they are received into the system (date) they start aging so that I can see how old a ticket is, and this works great.

(HOUR(Today()-[Date Received]))/24

The issue is that after I change the ticket to closed (repair is done) the aging does not stop, it keeps on aging.

How can I make it that when the status changes to complete TRUe that the aging on that repair stops and shows how long the repair took.

Thank you for any help.

0 2 209
2 REPLIES 2
Top Labels in this Space