Itโs just happening now. Instead of showing a pin having a related XY coordinate, AppSheet shows other phantom pins from all maps. Thisโs happening in every app.
Noted that no changes in any apps.
Previous
Now
Also, Iโve noticed that the phantom pins are not responding to finger-taps/mouse-clicks that normally opens a brief related detail at the bottom of screen(mobile)/right-side of screen(window browsers).
This is a big problem making some apps unusable.
Further observation is that this problem happens after I open a view that shows all pins (over 1,000 pins from over 1,000 rows) in a map. If the tables/slices have about 600 rows for 600 pins to be shown on a map, thereโs no problem.
Solved! Go to Solution.
Iโve got a replied email from the support team saying theyโll investigate the problem and contact me later again. Then about a week ago the said problem seems fixed. However thereโs still no further contact from them. Iโm not sure if theyโve finished the solution yet so Iโve not come back here to give further information or say thanks to them.
In brief at this point, Iโd say that the problem was fixed and thanks AppSheet support team so much for hearing our pains.
Please contact support@appsheet.com for help with this.
Hi @Swoopy what was the answer from support?
Iโve got a replied email from the support team saying theyโll investigate the problem and contact me later again. Then about a week ago the said problem seems fixed. However thereโs still no further contact from them. Iโm not sure if theyโve finished the solution yet so Iโve not come back here to give further information or say thanks to them.
In brief at this point, Iโd say that the problem was fixed and thanks AppSheet support team so much for hearing our pains.
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