Anyone with RingCentral VoIP service able to click on an SMS action from their PC, via Chrome?
I’ve recently switched to VoIP, specifically so we could use our new app to call and text phone numbers by clicking the actions from our desktop PC’s. I’ve downloaded both the RingCentral for Windows software, and the RingCentral Chrome plug-in. When I click the Call action, Chrome will open RC for Windows like it should, but when I click on the SMS action, i get nothing. I don’t know of any way to get the SMS action from our AppSheet app, linked to the RC for Windows software like the Call action is. I think it has something to do with the protcol(?) “sms:” & “tel:”, and the sms: protocol isn’t being recognized. Whenever I originally clicked the Call action which triggered the tel: protocol, and I was able to choose the RC for Windows software. But for some reason, when I click the SMS action, it triggers the sms: protocol and I get nothing but a blank webpage, and no option to choose a default program to handle it.
Any suggestions?
Thanks
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