Solved: App Appearing blank if not full screen on lap-dock... - Page 2

KGingeri · 09-24-2024 08:00 PM

I use Samsung's DeX and AppSheet apps on many devices. One is a Dopesplay lapdock wired or wireless to my phone. However, my apps only work if made full screen in DeX Mode on the lapdock. If I resize the app to a window, the app goes blank. I see the refresh image for a split second, then blank.

Interestingly, apps do appear fine on my phone, even if split screened. Apps also work as expected on my Samsung S6 tablet, in DeX mode. I can run them, resize, or do whatever and they appear fine.

I know this is a bit of an abnormal setup, but wondering if anyone else has run into this and fixed it or if anyone may have a suggestion or things to try?

KGingeri

SOLVED! @WillowMobileSys you were on the right track, accept I needed to clear data for the app (AppSheet Android app) not browsers.

Settings -> Apps -> AppSheet -> Storage -> Clear data & Clear cache

So the Android app must be a web app container that holds info like the browser. Anyway, I clear both the cache and the data, which deleted shotcuts I had set up, for both apps I use. I needed to go in again on the web view (Chrome), call up the apps and re-setup the shortcuts, but now they work fine, even when resized!!

View solution in original post

App Appearing blank if not full screen on lap-dock (Android + Samsung DeX)