AppSheet Events Add-on

I'm having an issue with the AppSheet Events Add-on. I added the add-on, enabled the correct table, and created a Bot that runs but doesn’t sync or updates the app. I reached out to Customer Service, and they informed me that the AppSheet Events Add-on is functioning correctly since it runs and updates a column in my table. However, they mentioned it isn’t designed to sync the app, which was disappointing. I found a tutorial on YouTube that shows the AppSheet Events running triggering the Bot and the app syncs after the Bot runs.

Is anyone having this issue?

https://youtu.be/lK0BASiLSaU?si=VO8KO4H_HX1VyiRy

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