Appsheet reading rows as columns

[aemg]

Is anyone aware of this error message where Appsheet is reading the rows in the spreadsheet as table columns?

We are way under the column limit of 1000, however, there are 11364 entries in our spreadsheet, and over the last few days there has been an issue where Appsheet is reading the spreadsheet entries as columns.

We have been onto the support for the last 3 days and have gotten nowhere. They say the issue is fixed, but it is still affecting some accounts.

We are unable to access our apps which contain over 1000 entries in the spreadsheet, and is affecting our business massively.