Solved: Blank Screen White Screen after sync IOS iPhone - Page 2

SunSystem_Techn · 05-06-2020 06:54 PM

We have a fleet of field technicians using AppSheet for their field reporting.
After logging in, as usual from any of the various login authentication choices of Salesforce, Google, or Microsoft. Once logged in, the app syncs, and turns to a blank or white page. Some, and not all of our technicians are reporting this issue, and we have +180 users on the app in question. Attached is a video to illustrate.

A fix has been the following:

Uninstall AppSheet
Reboot phone
Reinstall AppSheet

We are looking for a more permanent fix and stability.

Thanks in advanced.

Patrick_Wong

Sorry for the delay! We’ve found the issue with our code and have pushed out a fix roughly around 18 hours ago. If you are still seeing the issue could you let us know? Thank you.

Note that for the native apps you may have to force restart the app in order to get the new code (see Quit and reopen an app on iPhone - Apple Support)

View solution in original post