Cannot open PDF but I can from Google Drive - Page 2

luisreich_

Hi AppSheet communy,

I have a problem that appeared 2 weeks ago with my app and I'm wondering if someone has experienced it before and managed to solve it.

CONTEXT:

I designed an app that creates sale tickets. So everytime that a customer places an order at my store I'm able to record his/her info and their info order since it requires production (photo frames).

ISSUE:

Like I said, 2 or 3 weeks ago now I'm experiencing some delay when opening my tickets. I created a quick action and also have the inline to open the file. However when I create a ticket and try to open it it says the following:

But the thing here is that it only happens with the new tickets I generate; because after exactly 5 min I can open the file, so it's not an issue as far as I know with my automations/bots (I verified them within the automation monitor and the audit history).

My file path is in Google Drive where I have a folder with my files since 2022.

I tested if the files were generating correctly, and it happens I can open them directly from Google Drive with no problem but not from Appsheet -Only after 5 minutes or so-.

Thank you in advance and If you need more info please let me know.

-Luis