I have an app with a strange bug that only shows with uploading a PDF file.
All of my apps reside on a Google Shared Drive within a root folder. Inside this root folder is a folder for each app. Inside each app folder is where the Google Sheet data source for that app resides.
The app with the bug has a File field on a table that collects uploaded files.
The default behaviour for uploaded files is that they get put into a location that is relative to the location of the Google Sheet datasource. This is working fine for image files which get put into a folder called โSupervisions_Imagesโ in the same folder as my spreadsheet. This also works for audio files which get saved into a folder called โSupervisions_Files_โ that is also in the same folder as my spreadsheet.
However, the bug surfaces when I try to upload a PDF document. What happens is that Appsheet decides to create the โSupervisions_Files_โ folder in the root of my Shared Drive and puts the PDF into that folder instead of the the default โSupervisions_Files_โ folder that is relative to my spreadsheet.
The file path that is stored in the spreadsheet is updated correctly, but when clicking to open the PDF again, there is a 404 error because the PDF cannot be found in the relative folder. It is sitting in the newly created root folder instead.
Even if I delete the โSupervisions_Files_โ folder in the root, it gets created again if I upload a PDF.
Is this a bug? Why does the default behaviour work for other types of files and not PDF?
Any ideas community?
Hi Scott, sorry to hear you have difficulties with your PDF files. Would you please contact our support team at support@appsheet.com with app details, thanks.
Thanks Aleksi, I have just emailed now.
What this resolved?
Was it resolved? I am also facing the challenge.
User | Count |
---|---|
15 | |
15 | |
8 | |
7 | |
4 |