Error: Opening wrong PDF files

Hi, one of my users reported that he is not able to open a PDF file as intended.

Supposedly, a Safety Checklist Form is generated and can be opened by users.

The user reported that a different PDF form is opened from a previously generated Site Inspection Form is opened instead.

But when I tried opening his report myself, I am able to open the right one.

Can somebody help me with this?

Thank you. 

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