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Error: Task '' specifies an invalid MessageChannelName value of '_Custom_Twilio_SMS'

Posted on 01-06-2021 11:30 AM
Fides_Asesorias
Bronze 2
Bronze 2
Reply posted on --/--/---- --:-- AM

Hello, in one of my applications I have a workflow rule that send a SMS through a personal Twilio Account.
Today I encountered that the application is not runnable because the MessageChannelName is not valid:

Task ‘’ specifies an invalid MessageChannelName value of ‘_Custom_Twilio_SMS’

That feature was removed or is something with the application? I tried to change the Via Channel option, but there are only two options, ‘_Custom_Twilio_SMS’ and ‘_Appsheet_Default_SMS’.
I am outside US and Canada so is the only option that I have to send SMS.
Thanks.

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Posted on --/--/---- --:-- AM
Phil
Staff
Reply posted on --/--/---- --:-- AM

I hope to deploy the fix at about 5:00 PM Seattle time.

One customer reported that he was able to overcome the problem as follows:

  1. Open the app in the Editor.
  2. Expand the failing workflow or Report rule.
  3. Expand the email action.
  4. In the “Via channel” dropdown select either “System Default” or “System Mandrill”.

If you try this, please post here to share the outcome.

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