I'm getting this error when trying to save a PDF and I'm not sure what it means. The only adjustments I made to the template were visual, I didn't change any of the columns at all.
"Error encountered in step with name [Save Estimate:Save PDF DCS Fab]: Error: Task: 'Save Estimate:Save PDF DCS Fab' Template Type: 'Body' could not be read due to Input string was not in a correct format.."
Any ideas?
Solved! Go to Solution.
Okay so I just tried clicking "create" to make a new one. Then I copy and pasted my exact previous template to the generated one and it's there now. The formatting is messed up a little bit but at least it's working. I'm not sure what exactly happened.
Reading between the lines...you had a template that was working fine, you made some visual changes to it and now you get the error you have noted in your post.
I know you say your changes were visual, but you could have "re-arranged" things to cause a syntax problem or maybe even inadvertently inserted/deleted something within the template.
While we know which template it would be, the message isn't specific enough to be able to help identify what the problem is. I would advise taking a close look at the template to make sure the syntax is correct. If you need help with that, then please provide us your template text to review.
Hello @NinaDCS, is there any chance that a template expression maybe got moved around during those changes?
Sorry I'm looking into the suggestions you guys made, but first... I noticed that when I click "view" on template it's coming up blank. I've tried removing it and re-adding it but it doesn't seem to be finding the template at all now?
Okay so I just tried clicking "create" to make a new one. Then I copy and pasted my exact previous template to the generated one and it's there now. The formatting is messed up a little bit but at least it's working. I'm not sure what exactly happened.
Try making a copy of the template document and re linking the new template to your bot.
Please post a screenshot of the task configuration.
Thanks Steve, it was an issue with the pdf not being found but I managed to create a new copy that worked.
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