I have formatting color coding records based on their last touch. This is a multi-layered approach to continue to build a true CRM with functionality based on dates. This issue is that when I go to select a new Contact for the CRM record, all of the options are colored. Why are these colored and how do I get them to be standard black. It poses confusion to the user as to why they would be colored and what does that mean. Thank you.
Please describe your format rules and their conditions, as well as the related table structures.
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