Forms value get reset during input

[Terry_Wong]

I’ve recently encountered an issue, that when the user is editing a record inside a form view, their input data sometimes get cleared randomly. This issues start happening since 19/3 but I didn’t make any changes to my app, so I’m suspecting if the recent updates/changes has caused the problem.

[Terry_Wong]

After some investigation I’m suspecting the form get “updated” during background sync, but this didn’t happen before, so I’m still wondering if this is related to any updates/changes in the sync logic.

[Steve]

This does sound like a bug to me. Please contact support@appsheet.com for help with this.

[Terry_Wong]

Emailed the support team but still not getting response from them This “bug” really annoys me on a day-to-day level…

[Koichi_Tsuji]

No response is always not good.

[Steve]

Escalated.