GPS Location Services Not Working via app launcher

I have a Timecard app that captures GPS location when employee clocks in/out. I have a validation rule that, upon app startup, checks for gps location. If gps location is not available, the timecard cannot be saved.

When I open my app via my app launcher, it does not register a GPS location, and the Timecard cannot be saved.

When I open my app via the Appsheet icon (paper airplane), it does register a GPS location, and Timecard can be saved.

I deleted my app launcher and the Appsheet app from my phone, re-installed the Appsheet app, re-installed my launcher app.

When I open my app the first time via the app launcher, I am not prompted to allow location services, and the same issue occurs - no GPS location, and Timecard cannot be saved.

When I open my app for the first time via the Appsheet icon, I am prompted to allow location services, it does capture GPS, and the Timecard can be saved.

Itโ€™s happening with all employees (iOS devices. Not sure about Android).

This is pretty strange. Any ideas?..

Current phone settings:

  • Location Services are turned on.
  • AppSheet has permission to use my location (โ€œWhile Using the Appโ€ is marked).
  • Device shows my location on google and apple maps.
  • Browser location services are on.
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