Solved: Hey there, I'm having issues with workflow e - Page 2

fdmsaraiva · 01-24-2019 04:00 PM

Hey there,

I’m having issues with workflow emails being sent several times.

The condition to send the email is a signature being collected or a photo being taken by delivery drivers, and somehow I’m getting 2 or 3 seemingly equal signature/photo files with different filenames being saved seconds/minutes apart, and consequently triggering 2 or 3 repeated emails.

I’m guessing there may be a plethora of sync/connectivity issues that may be the cause of these repeated files being saved, so instead of troubleshooting the root cause, I was thinking of adding an [Email sent?] column and have the workflow validate that it is false, so that only the first email is sent.

This however led me to a different problem which is that it seems that a single workflow can’t both send and email and change data, and if I have 2 workflows with the same rules, I’m not seeing how to ensure that the data change workflow always runs after the email workflow.

Thoughts?

Marc_Dillon

I recently asked this question, and was told, possible by Philip himself, that the order they fire is the order that they are listed in the behavior-workflow view. However you cannot click and drag to rearrange them at this time, so you might have to fiddle with copying/deleting/modifying to get them in the right order.

I have also used almost exactly what you are talking about, where the first instance of a triggered workflow sets a flag so that it only sends once, until something else resets that flag variable. It works for me for now.

View solution in original post