How to import the spreadsheet to the new account when or after transfer the app property

[vramirez80]

Hi all, how are you?.

I transfered one app to another account with all de data but, when I try to open some photos they are not found, when I see the spreadsheets then they appears to stay on the original drive, so, how can I export the spreadsheet withouth remake the app from zero?

[Aurelien · Accepted solution]

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@vramirez80 wrote:

How can I solve this to have the spreadsheet in the new account?.

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I would suggest to get the app back to your ownership.

Then ask the new user to copy the app and its data. Then forget about your original app 🙂

[Aurelien]

Hi @vramirez80 

App transfering  should go with data transfering.

You need to make sure everything turns located at the right place for the new owner's data storage :

Generally, it's more simple to keep your app and ask the future owner to make a copy of yours.

[vramirez80]

Hi @Aurelien , thanks for the answer.

Look, when I trasfered the app to another account I choose copy all the data and spreadsheets fot the copied app, then I transfered the app but when I try to access the sheets then it asks for permission, when the permissions are set then it allows to see the data and the app works well but I can't see the images of any of the cards of my menu.

I suppose by seeing  the following image that the spreadsheet never was transfered with the app, only was shared and the data remains in the original account.

And of course, I suppose too that because of that the app can't see the path to the images.

How can I solve this to have the spreadsheet in the new account?.

[Aurelien · Accepted solution]

---

@vramirez80 wrote:

How can I solve this to have the spreadsheet in the new account?.

---

I would suggest to get the app back to your ownership.

Then ask the new user to copy the app and its data. Then forget about your original app 🙂

[vramirez80]

Thanks @Aurelien , how can a second user copy an app from another account?

[AlexM · Accepted solution]

You add him as a user on your app, he will see it as shared with him on his account, then he can copy it (with all the data)

[vramirez80]

Thanks, I allready done it but thanks a lot