How to use Appsheet Pro license from Workspace Enterprise Plus?

If you have info or experience with the Appsheet Pro license included with Google Workspace Enterprise Plus, please help. So far I haven’t been able to find or activate or use it in any way.

My domain upgraded to Google Workspace Enterprise Plus over a week ago and Appsheet still says our accounts are “free” and this is causing me problems. Google Workspace Support told us yesterday that it isn’t their problem and we should contact Appsheet Sales using a form (https://pages.appsheet.com/appsheet-contact.html?hsCtaTracking=f1be5a59-703a-430c-9b61-e8dae89915a3|...). I did that yesterday and have not heard back yet.

Appsheet’s support page says it is only for people with paid subscriptions, so I am not welcome, even though I just paid Google extra money just to get Appsheet Pro (via Workspace Ent+), so it feels like I am paying for this service.

I hope someone can help.

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