I have an app with an action that updates the STATUS field to “closed” when the action button is pressed. I would like to create a workflow rule that sends an email to ONLY that specific customer whose order has been processed aka moved to “Closed” status. I have created a workflow rule, but when I move an order to “Closed” via the action button, a confirmation email gets sent to ALL orders with a “Closed” status.
Could someone please help me figure out how to send an email to only the single record that has been changed?
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