JSON Assistance for Chatbot Automation - Send Message to Google Chat - Text Formatting Error

[mykrobinson]

I have an automation to (this is kinda morbid) send a notification to a certain internal chat when a patient is flagged as deceased. The JSON for the text that is sent to chat is as follows:

{
    "text": "Rest in peace, *<<[Full Name]>>*, born on *<<DOB>>*."
}

The webhook integration is working fine with Google Chat, but I am seeing that sometimes the [Full Name] value is bold, sometimes it is not.... What have i done wrong, and why does it work sometimes?

Looks like it is successful when there is a middle name, but if not, it displays like this:


NOTE: This was done before the DOB value was added to the JSON.