Log Analyser - repeating error, how to resolve

I'm seeing a repeating 'add row' error in the analyser log. I know the user isn't repeatedly trying to save this form, is there a way we can stop the action from repeating? I seem to recall that when an update action in the sync list gets 'stuck', that the user can click the sync icon and cancel the outstanding actions? Would appreciate any thoughts people might have on this matter

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Steve
Platinum 5
Platinum 5

@david_papworth wrote:

click the sync icon and cancel the outstanding actions


I've not done this recently, but as i recall, clicking Cancel doesn't remove the pending update, it just stops the process temporarily. To remove a problem update, the user would need to Reset Changes from the main menu.

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