Navigating in a new user from email invitation

Just written this experience and it's so touchy all disappeared under my fingertips.

What is a "label" in this context? why not put a quick tip to guide users?

I have just spent a half hour battling with appsheet to help a user access my app.

It would be good to signpost people in. I have process as 1. Use default browser 2. Install appsheet 3. sign in using same email as invitation.

First we try work email. They get to stage 3 and it's incorrect. Error. Denied. They input correct address and password thouugh correct platform 3 times. barrier.

Then we try Apple. Start again. Get to appsheet and have to log out and it says need to login via gmail. Barrier.

So I share with their gmail address.

It needs user centred design. It is currently strangulation. if asking for feedback about sharing the app and recommending Appsheet, not from this process. it is strangling my app testing. No one is getting to test it, although I can only share with 10 read only users. 

User interface needs serious work. get testers from outside to provide specific UX feedback. 

This label thing is driving me mad. GIVE A LIST of correct labels for heaven sakes!! No one will recommend or buy with this UX. 

 

0 3 280
3 REPLIES 3
Top Labels in this Space