Hi folks
I've contacted support about this but I got what is becoming an unpleasantly familiar succession of vague suggestions.
My client is struggling to get the 'modern' view of the browser-based view of the apps - they are across a range of Windows machines and android phones, and some users even report the 'old' view on a phone. When I say 'old' view I mean the labels with clunky labels on the left of the screen, rather than the cleaner view along the bottom of the screen.
We have tried various browsers, all with clean caches, re-generating the browser view url, etc etc. Appsheet has recommended "In the AppSheet editor, navigate to the "UX" section for your app. Look for settings related to the user interface, such as layout, view types, and label placements. Ensure that these settings are configured correctly", which is completely vague and useless. There is nowhere that mentions an old view vs a new view, unless I'm missing something. The setting for the labels along the bottom is locked in.
Client are getting increasingly frustrated with this, and it's embarrassing not being able to provide clear guidance beyond 'have you tried clearing your cache' and 'incognito browsers'...
Any help appreacited, as always...
Cheers, Chris
LinkedIn
Twitter
