Restrict External App Sharing and Error 403

Hello,

Recently in my organization a new Policy was implemented: "Restrict external app sharing", with the following condition: NOT([IsSharedExternally])

However, since then, our webhooks have started throwing the 403 Error 
Here an example:  "Exception":"Webhook HTTP request failed with exception The remote server returned an error: (403) Forbidden. ","Task Type":"Webhook","Task Name":"Task for Generate Order Item Mandatory","Url":"https://api.appsheet.com/api/v2/apps/32a75fdb-b8b2-4de4-864e-2e839ad77dc4/tables/OrderItems/Action"

Now, we have validated is because of the policy with this condition:

NOT([IsSharedExternally])

because once we deleted the policy, the bot was running again.

At the same time we tried contacting support but they weren't able to help us:

Luis_DfG_0-1723667760989.png

Anyone has experience with this?

Thanks

 

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1 ACCEPTED SOLUTION

I've bypassed this issue by choosing a different policy.

The only change I made, besides limiting this to our domain, was changing the severity to Error.

Now the webhook works and the Apps cannot be shared externally. /win

Luis_DfG_2-1723749068344.png

 

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3 REPLIES 3

How is your column, [IsSharedExternally], defined? 

How is this column initialized?

And WHERE in your automation are you using the column - example expression please?

Hey Willow,

I believe this is not a column that exists in the App, but rather it's how the policies are defined within the admin space.

Here are a couple of screenshots of

The policy used:

Luis_DfG_1-1723747278614.png

The policy definition

Luis_DfG_0-1723746491358.png

https://www.appsheet.com/admin/policies/account

 

 

 

I've bypassed this issue by choosing a different policy.

The only change I made, besides limiting this to our domain, was changing the severity to Error.

Now the webhook works and the Apps cannot be shared externally. /win

Luis_DfG_2-1723749068344.png

 

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