Seems to have an issue with document generation at the moment

Hi,

We notice an issue since about an hour. All documents generated does not contain all the data and variables in the document.

Anyone else got that issue?

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Yes this is a known issue and the rollback is almost completed.

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9 REPLIES 9

I got same issue with someone am trying to assist on a similar way

Yes this is a known issue and the rollback is almost completed.

This issue just started happening for me today. Yesterday it was not a problem

 

Hi Aleksi

Is the rollback complete? I'm still having this issue with font.
Muli is replaced with Arial

Thanks
AW

Yes, a week ago. If you have an issue with the font, please contact support. Thanks!

Working for us!

Thank you.

I had this issue

Hi, Variables are ok for us but yes, it seems to have a problem, fonts are not the right one and images are not showing

We are also having inconsistent pdf generation from an html template.  Started yesterday, but worse today - Usually the font defaults to Ariel (instead of the font listed in the template) and images are rarely showing up.