Solved: Signature is being converted to text - Page 2

APiCC_Conor · 04-20-2020 10:59 AM

Hi all,

Per the below image, I have a PDF sent out via workflow that is converting one of my signature images into the text url showing where the signature is located. The template expression for the broken signature is relatively simple:

<<switch([Employee Refusal],
TRUE,“EMPLOYEE REFUSED”,
switch([Employee Available],
TRUE,[Employee Signature],“EMPLOYEE UNAVAILABLE”)
)>>

The expression works correctly in that it ends up with the appropriate link, but I suspect I need to enforce the correct data type within the formula. I am unsure how to do this for images or signatures, does anyone have any advice? I might just be missing something simple. The supervisor signature works normally but is a simple <<[Supervisor Signature]>> and does not have an expression yet.

APiCC_Conor

I figured it out! Apparently the next <<If: has to start on a new line. I changed the format to:

<<If: AND(NOT([Employee Refusal]), [Employee Available])>>
<<[Employee Signature]>>
<<EndIf>>
<<If: OR([Employee Refusal], NOT([Employee Available]))>>
<<IFS(
[Employee Refusal],
“EMPLOYEE REFUSED”,
NOT([Employee Available]),
“EMPLOYEE UNAVAILABLE”
)>>
<<EndIf>>

After I moved that to a new line I received the error for the missing on the employee signature, regardless, it works as intended now. Thanks for the help! This conversation also led me to the template specific IF expressions page which I had not seen before, these will be very useful.

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