Solved: Signature on Workflow report - Page 2

Romain · 02-27-2020 02:42 PM

Hi community,
I have an inspection workflow rule which generate a report when an inspection is finished.
The workflow condition is AND([Status]=“Closed”, [Signature]<>"")
This works correctly but the report is generated with a blank instead of the image of the Signature.

If I force a 2nd time, the image of the signature is on the report…

Is there any problem of delay because it is an Image
Here below the 2 results

When the normal Workflow send the report

When I force a 2nd time

Aleksi

It sounds that your workflow is triggered when you update the record with the Status change. At that point you don’t have the signature yet. Try to add a condition rule like…
AND(
ISNOTBLANK([Signature]),
[_THISROW_BEFORE].[Signature]<>[_THISROW_AFTER].[Signature]
)

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