QQ: Is there a way to format text in an email that is generated by the 'Start an Email' action? For example with bold or italic text?
If not, is there a better way to generate the email that will allow me to format it in more than plain text?
This is an extract of the expression that generates the email at the moment.
“,"You had " &[CE]& " customer escalation(s).","
“,"Your customer feedback rating is "& DECIMAL([DEX]*100)"% positive.","
“,"Your main focus area to improve is " &[Focus Area]& ".","
As you can see, it's pulling data from multiple columns and it would be nice to make it more visually impactful.
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