Workflow Report Blank Initially, Works after Edit

I am having an issue with an app creating a workflow report template that has no data filled in on initial send. When the user goes back and makes any change and saves the pdf report is populated correctly.

Details

Workflow is setup to send email and create a PDF report when update event is โ€œADDS_AND_UPDATESโ€

Upon saving an entry a workflow fires creating an email and attaching a Word template. The email is received with the PDF but all data fields are blank. If the user goes back into the survey, changes an entry, and saves, the workflow fires again but the data fields are now populated correctly in the PDF.

Itโ€™s almost as it the workflow is triggered before the data is saved and available.

Any help would be appreciated.

Thanks,
Stephen

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Thanks Steve. I will contact support.

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