HI Everyone,
Thank you everyone for your patience with us.
Mandrill should be starting to send all email again. Looks like the backlog has cleared and every email should have now been sent.
The short story is for some reason which we are still investigating, our automatic purchase of additional email block (which we have done for years on an as needed basis) failed. We updated our credentials and we were able to increase email block which reopened the flow gate with Mandrill.
Weโll continue our investigation and root cause analysis of why this happened in order to insure we take the appropriate measure so that it doesnโt happen again.
We sincerely apologize for the disruption of business this might have caused you. We will learn from it and harden our billing infrastructure so that this situation cannot happen again.
Thierry
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