the app showing Updated Row with key cannot found

Hi,

In my app, I have a table called Settlement Awareness, which has two slicesโ€”one for collecting the starting data and another for ending the data. We display different columns in the forms based on these slices.

However, when some time unnamed (11) new.pngusers try to submit the form to end the data, they encounter an issue. I have checked the slices, and there are no validation errors. Both slices have a key column, and the form is being opened correctly via the LinkToRow option.

Only two staff members are facing this issue, while others are not experiencing any problems. Could you please help me identify the cause?

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7 REPLIES 7

Steve
Platinum 5
Platinum 5

Please post the following screenshots:

  • Configuration of the view where the error occurs.
  • Configuration of the slice the view uses, if any.
  • Configuration of the table.

2024-09-28 10_43_44-.png2024-09-28 10_44_32-myDay - AppSheet.png2024-09-28 10_44_05-myDay - AppSheet.png

I added the configurations of Table, Slice and Form

Thanks! I see nothing of concern in those screenshots.

Please provide a screenshot of the configuration of this action:

Steve_0-1727532434910.png

The action is used to set the End timestamp as NOW()

2024-09-30 09_47_17-myDay - AppSheet.png

I'm at a loss here. The configurations you've shared all look fine. The error you're getting I've never seen before and I'm having trouble imagining what would cause it. Do you have any bots that might be affecting this?

Steve
Platinum 5
Platinum 5

Oh! Please post the row filter expressions of the slices involved.

The Filters Don't have any validations.Also, We don't have any bot for this table.

saravana_ni_0-1727947087464.png

saravana_ni_0-1727947982589.png

 

 

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