How do I recover AWS resources that were affected by the CrowdStrike Falcon agent?

[Ammar-Abdullah]

ver AWS resources that were affected by the CrowdStrike Falcon agent?
On July 18th 2024, an update to the CrowdStrike Falcon agent (csagent.sys) caused Windows based devices to experience unplanned stop errors or blue screen. This includes Amazon Elastic Compute Cloud (Amazon EC2) instances and Amazon WorkSpaces. This issue only affects Windows Amazon EC2 instances with CrowdStrike installed.

Note:
If you receive errors when you run AWS Command Line Interface (AWS CLI) commands, then see Troubleshoot AWS CLI errors. Also, make sure that you're using the most recent AWS CLI version.
If your root Amazon Elastic Block Store (Amazon EBS) volume is encrypted, then make sure the encryption key exists in your account and that you have permission to use it.
Identify impaired instances
To identify failed instances, run the AWS CLI command describe-instance-status similar to the following:
Note: Replace your-region with your AWS Region.

CMD/TERMINAL
aws ec2 describe-instance-status --filters Name=instance-status.status,Values=impaired --query InstanceStatuses InstanceId" --region your-region.
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[dnehoda · Accepted solution]

Hello, 

Do you have any Google products affected by Crowdstrike?  Please let us know and we’ll be happy to support you.AWS is owned by Amazon.  I would reach out to them for support.  

[dnehoda · Accepted solution]

Hello, 

Do you have any Google products affected by Crowdstrike?  Please let us know and we’ll be happy to support you.AWS is owned by Amazon.  I would reach out to them for support.  

[Ammar-Abdullah · Accepted solution]

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