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Android device: This app is blocked

Hi all,

Need help on this issue as shown in screenshot: This app is blocked.

For the context, I'm using health plugin to get steps, distance and calories data from Google Fit and Apple Health.
Everything working fine in ios device but in android device I got this issue when I'm published to production.

- On Google Cloud console, the app is already got verified.

pmcareplus_0-1703141293863.png

 

- As shown in screenshot below, the restricted scope already approved

pmcareplus_1-1703141315919.png

 


- Screenshot below showing on android device for production release:

pmcareplus_2-1703141347114.png

- In OAuth user cap, seems like user cap is not up-to-date

pmcareplus_3-1703141562733.png

 

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2 REPLIES 2

Hi @pmcareplus,

Welcome to the Google Cloud Community!

As for initial troubleshooting steps, try the following resolutions below:

  1. Clear the stored data and cache, uninstall the app from your Android device, and then reinstall it.
  2. Restart your device and switch to a different network.
  3. Confirm that the Android device in use is not rooted.
  4. It's possible that the OAuth user cap has been exceeded, which may not be reflected correctly in the Console as you indicated.

Additionally, you may review this guide - “This App Is Blocked” Error On Google Apps Script [Solution].

If the above options don't work, you can contact Google Cloud Support to further look into your case. Thank you! 😃

@lawrencenelson thanks for the response. We already contacted Google Partner. The issue is the Oauth Verification detecting the app using the unverified restricted scopes. 

pmcareplus_1-1704332540753.png

For the context, we used the unverified restricted scopes during development process and already remove it once we set to production. Our troubleshooting with Google partner, we are suspecting the Health plugin that we use to integrate with Google Fit causing the problem. The Google Partner advise us to get verified for those unverified scopes. Then we need to go through the verification process again which is taking long time. How to expedite the verification process?

 

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